
Project Manager H/F
Charleroi, Wallonne, Région, Belgique
Description de l'offre d'emploi
CENTUM GROUP, A GLOBAL COMPANY CLOSE TO ITS CUSTOMERS
Our goal is to create value by contributing to the success of our customers by being their innovation partner, offering:
- Flexible Solutions tailored to the customer and project-specific requirements
- Design, manufacturing, and turn-key build specification services
- Product lifecycle management services
- Deep domain knowledge in high technology segments
- 2300 skilled professionals moved by quality and excellence
Today, the Centum Group’s offerings range from customized product design & development, manufacturing services and turnkey solutions for mission-critical applications. These solutions are offered through the key operating business units that work together to address the customer needs. Each business unit is led by a strong and experienced management team.
Purpose of the mission :
As PI & Service Project Manager, you will have to:
- During the warranty phase of the projects ensure warranty commitments in the projects until the closure of the Warranty with the
client satisfaction and within the expected budget. - Contribute to the reliability growth of the products
- After warranty deliver the service projects according to QCD commitments of the baseline sold;
- Serve clients and propose additional services to make business grow;
Responsabilities :
For several projects in the warranty phase :
- Part of Project Core Team in all applicable Product Introduction deliveries & execution/activities, from the start of the project
(D1).
- Ensures that PI processes & instructions are implemented, communicated, used and supported in the project (internally &
externally including customer) and that the right resources are implemented on time to execute the warranty commitments Be
formalized in Warranty/PI Management Plan - Ensures that sufficient and adequately resources are available on time to produce the PI deliverables (spare parts and logistic
process, repair loop, engineering support, field technicians). - As single point of contact for warranty issues coordinates the technical interventions to ensure the availability of the systems,
with strict application of EHS policy and practices. - Manage the full Project Warranty Work Package
- Implement an incident management process to monitor the reliability performance of the systems installed.
- Manage Reliability Growth with customer and internally (Kx, Field Modifications, …) to achieve the contractual Reliability
target - Ensures that all PI related deliverables (during project reviews / DFQ) are performed in a timely manner and delivered in
accordance with contract & PI standards, through planning, communication (report to Project Core Team) and control - Ensure closure of Open Items, the field modification/retrofits and reporting on same
- Coordinate Obsolescence management for proper evaluation of last time by end spart parts.
- Ensures adequacy of supplier commitment with contractual warranty requirements
- Ensures supplier charge-back agreement and execution
- Identify potential additional Services sales opportunities arising during warranty period
For service projects beyond warranty the PI & Service Project Manager is in charge to :
- Deliver project according to QCD commitments as specified at contract signature;
- Enroll, manage and obtain the commitments of each member the Project Core Team;
- Support Customer Director in proposing and negotiating variation orders with customer;
- Act in respect of applicable process and standards, and support the mission of the Project Quality and Safety Manager;
- Set up organisational and behaviour rules and pilot planning and resources to meet customers’ needs;
- Demonstrate performance in :
o Scope Management
o Time Management
o Cost Management
o Resources Management
o Risk and Opportunities identification and Management
o Quality Management
o Communication Management - Report to Customer Services Business Director weekly updates and contributes to the consolidation of project reporting
(project dashboard and project indicators).
Performance measurements
- Achievement of contractual reliability (milestone) targets
- Achievement of contractual availability (milestone) targets
- Achievement of end of general contractual warranty on time
- On time delivery
- Adherence to Budget (warranty and service projects)
- Customer satisfaction survey result
Pré-requis du poste
Educational requirements :
- (Post) Graduate in Engineering or Industrial (Internal Graduation (“cadre interne” in F) is acceptable)
- Internal EHS training
- English
Experience :
Mandatory
- Project Execution (technical/industrial)
- Team management
- Product knowledge
- EHS knowledge/exposure
- Data analytics
Desirable
- Railway Safety/Product liability
- Field Experience
- RAM
- Problem Solving skills
- Engineering knowledge
- DFQ, Quality and Audit skills
- Customer contact
- Contract management
We offer you :
A competitive salary package and social benefits (DKV, group insurance, car, fuel card, representation expenses, etc.)
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