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Project Manager H/F

Charleroi, Wallonne, Région, Belgique

Description de l'offre d'emploi


Our goal is to create value by contributing to the success of our customers by being their innovation partner, offering:

  • Flexible Solutions tailored to the customer and project-specific requirements
  • Design, manufacturing, and turn-key build specification services
  • Product lifecycle management services
  • Deep domain knowledge in high technology segments
  • 2300 skilled professionals moved by quality and excellence

Today, the Centum Group’s offerings range from customized product design & development, manufacturing services and turnkey solutions for mission-critical applications. These solutions are offered through the key operating business units that work together to address the customer needs. Each business unit is led by a strong and experienced management team.

Purpose of the mission : 

As PI & Service Project Manager, you will have to:

  • During the warranty phase of the projects ensure warranty commitments in the projects until the closure of the Warranty with the
    client satisfaction and within the expected budget.
  • Contribute to the reliability growth of the products
  • After warranty deliver the service projects according to QCD commitments of the baseline sold;
  • Serve clients and propose additional services to make business grow;

Responsabilities : 

For several projects in the warranty phase :

  • Part of Project Core Team in all applicable Product Introduction deliveries & execution/activities, from the start of the project
  • Ensures that PI processes & instructions are implemented, communicated, used and supported in the project (internally &
    externally including customer) and that the right resources are implemented on time to execute the warranty commitments Be
    formalized in Warranty/PI Management Plan
  • Ensures that sufficient and adequately resources are available on time to produce the PI deliverables (spare parts and logistic
    process, repair loop, engineering support, field technicians).
  • As single point of contact for warranty issues coordinates the technical interventions to ensure the availability of the systems,
    with strict application of EHS policy and practices.
  • Manage the full Project Warranty Work Package
  • Implement an incident management process to monitor the reliability performance of the systems installed.
  • Manage Reliability Growth with customer and internally (Kx, Field Modifications, …) to achieve the contractual Reliability
  • Ensures that all PI related deliverables (during project reviews / DFQ) are performed in a timely manner and delivered in
    accordance with contract & PI standards, through planning, communication (report to Project Core Team) and control
  • Ensure closure of Open Items, the field modification/retrofits and reporting on same
  • Coordinate Obsolescence management for proper evaluation of last time by end spart parts.
  • Ensures adequacy of supplier commitment with contractual warranty requirements
  • Ensures supplier charge-back agreement and execution
  • Identify potential additional Services sales opportunities arising during warranty period

For service projects beyond warranty the PI & Service Project Manager is in charge to :

  • Deliver project according to QCD commitments as specified at contract signature;
  •  Enroll, manage and obtain the commitments of each member the Project Core Team;
  • Support Customer Director in proposing and negotiating variation orders with customer;
  • Act in respect of applicable process and standards, and support the mission of the Project Quality and Safety Manager;
  • Set up organisational and behaviour rules and pilot planning and resources to meet customers’ needs;
  • Demonstrate performance in :
    o Scope Management
    o Time Management
    o Cost Management
    o Resources Management
    o Risk and Opportunities identification and Management
    o Quality Management
    o Communication Management
  • Report to Customer Services Business Director weekly updates and contributes to the consolidation of project reporting
    (project dashboard and project indicators).

Performance measurements

  • Achievement of contractual reliability (milestone) targets
  • Achievement of contractual availability (milestone) targets
  • Achievement of end of general contractual warranty on time
  • On time delivery
  • Adherence to Budget (warranty and service projects)
  • Customer satisfaction survey result

Pré-requis du poste

Educational requirements : 

  • (Post) Graduate in Engineering or Industrial (Internal Graduation (“cadre interne” in F) is acceptable)
  • Internal EHS training
  • English

Experience : 


  • Project Execution (technical/industrial)
  • Team management
  • Product knowledge
  • EHS knowledge/exposure
  • Data analytics


  • Railway Safety/Product liability
  • Field Experience
  • RAM
  • Problem Solving skills
  • Engineering knowledge
  • DFQ, Quality and Audit skills
  • Customer contact
  • Contract management

We offer you
A competitive salary package and social benefits (DKV, group insurance, car, fuel card, representation expenses, etc.)

Join us !